Terms of service

Terms of service

Terms of service

Last Updated: 10/01/2026

These Terms of Service (“Terms”) constitute a legally binding agreement between Wicked Web Wizard (“the Service Provider”, “we”, “us”, “our”) and any individual or entity (“the Client”, “you”, “your”) that accesses, purchases, uses, or benefits from any service, system, platform, infrastructure, hardware, or support provided by Wicked Web Wizard.

By requesting services, accepting a quotation, making payment, accessing systems, or allowing us to perform work on your behalf, you confirm that you have read, understood, and irrevocably agreed to be bound by these Terms in full.

1. Scope of Services

Wicked Web Wizard provides a wide range of digital and technical services, including but not limited to:

  • Website design, development, maintenance, and optimisation
  • Website, application, and email hosting services
  • Custom software development and SaaS platforms
  • Subscription-based systems and online programs
  • E-commerce and payment-enabled platforms
  • Custom business and agricultural systems
  • Professional email systems and domain services
  • Onsite and remote technical support and consulting
  • Design, supply, integration, or configuration of custom hardware systems

Services may rely on third-party infrastructure, platforms, or providers. No guarantee is given that any service will be uninterrupted, error-free, or permanently available.

2. Client Authority, Capacity & Personal Liability

2.1 Personal Capacity

By engaging Wicked Web Wizard, you warrant and confirm that you do so in your personal capacity, regardless of whether:

  • The services are used for a business, company, trust, partnership, farm, or organisation
  • Invoices are issued to another entity
  • Multiple users or third parties benefit from the services

2.2 Personal Liability

You accept joint and several personal liability for all obligations arising from these Terms, including but not limited to:

  • All fees, subscriptions, usage charges, and service costs
  • Any unpaid or outstanding amounts
  • All costs incurred in recovering outstanding amounts

This liability shall persist notwithstanding insolvency, deregistration, liquidation, sequestration, business rescue, or the involvement of any third party.

3. Pricing, Billing & Payment Terms

All services are billed in advance unless otherwise agreed in writing. Invoices must be settled on or before the stated due date.

Partial payments do not suspend enforcement rights, and access to services does not imply acceptance of delayed payment.

3.1 Interest on Overdue Accounts

Any overdue amount shall accrue interest at a rate of Prime + 15% per annum, calculated monthly in arrears, from the due date until final settlement.

3.2 Allocation of Payments

Payments received may, at our discretion, be allocated first to interest, then to costs, and lastly to capital.

4. Non-Payment, Suspension & Debt Recovery

In the event of non-payment, Wicked Web Wizard may, without notice:

  • Suspend or terminate services
  • Disable hosting, systems, or access credentials
  • Withhold deliverables, code, data, or documentation
  • Restrict or permanently remove platform access

We are under no obligation to restore services after suspension until all outstanding amounts, interest, and reinstatement costs have been paid in full.

We reserve the right to appoint attorneys, debt collectors, tracing agents, or other third parties to recover outstanding amounts. All such costs shall be for the Client’s account on an attorney-and-client scale.

5. SaaS & Subscription Services

Where services are provided on a subscription or Software-as-a-Service (SaaS) basis:

  • Access is provided for the duration of the paid subscription period only
  • No ownership of software, source code, databases, or systems is transferred
  • Subscriptions may auto-renew unless cancelled in writing

Failure to pay will result in immediate suspension or termination of access. Data may be deleted after a reasonable retention period, and we are under no obligation to retain or restore data.

6. Hardware Systems & Liability Disclaimer

Custom hardware solutions may incorporate third-party components, firmware, and software.

All hardware is supplied “as is”, without warranty of fitness for a particular purpose.

Wicked Web Wizard shall not be liable for:

  • Environmental damage, power failures, surges, or load shedding
  • Network failures or ISP-related issues
  • Incorrect installation or modification by third parties
  • Operational downtime or indirect losses

All operational risk transfers to the Client upon delivery or installation.

7. Intellectual Property

All work remains the intellectual property of Wicked Web Wizard until paid in full.

Upon payment, the Client is granted a non-exclusive, non-transferable licence for internal use only. We retain all rights to reusable frameworks, libraries, methodologies, and components.

8. Data, Backups & Security

While reasonable security measures are implemented, no system is guaranteed secure.

Clients are solely responsible for maintaining independent backups. We are not liable for data loss caused by third-party failures, force majeure, or client actions.

9. Limitation of Liability

To the maximum extent permitted by law, Wicked Web Wizard shall not be liable for indirect, incidental, or consequential damages, including loss of profits, revenue, or business interruption.

Total liability is strictly limited to the fees paid in the three months preceding the claim.

10. Jurisdiction & Consent to Summary Judgment

These Terms are governed by the laws of the Republic of South Africa.

The Client irrevocably consents to the jurisdiction of the Magistrates’ Court or High Court having jurisdiction, at the sole election of Wicked Web Wizard.

The Client further consents to judgment being taken against them by way of summary judgment where applicable, and waives any right to object to such proceedings.

11. Termination

Either party may terminate services with 30 days’ written notice. All outstanding amounts become immediately payable upon termination.